Shipping Policy
Free standard shipping
Standard shipping is free on every product, with no minimum order value, to our supported destinations: the United States, United Kingdom, Australia, Germany, Spain, France and Portugal.
Where orders ship from
Our European orders to Germany, Spain, France and Portugal are served from German inventory. Product availability depends on the inventory available for your destination.
Processing and delivery
We aim to process orders within 48 hours, excluding holidays. For items fulfilled through Amazon Multi-Channel Fulfillment (MCF), delivery estimates depend on the destination, stock availability and service selected.
- United States: Amazon MCF Standard typically delivers eligible, stocked standard-size items within 3 business days in the contiguous United States and Washington, DC.
- United Kingdom: Amazon MCF Standard typically delivers within 2–3 calendar days after dispatch.
- Germany: Amazon MCF Standard typically delivers domestic orders within 2–3 business days.
- Spain, France and Portugal: delivery from German inventory varies by destination. Contact us for the current estimate for your postcode.
- Australia: delivery estimates vary by destination and available service. Contact us for the current estimate for your postcode.
These are service estimates, not guaranteed arrival dates. Processing, unavailable stock, peak periods, holidays and remote destinations may affect delivery. Made-to-order products have separate production and delivery times. Contact support@mezkui.com before ordering if you need delivery by a particular date.
If an optional faster shipping service is available for your order, its price and availability are shown at checkout. Free standard shipping remains available for eligible orders to supported destinations.